"In an ever-changing health care environment, IMS has exceeded our expectations and has provided us with unparalleled services & support. We are confident that we will not only meet the immediate Meaningful Use standards, but will also achieve all compliance requirements moving forward."
Pat Willis, CNO
Big Sandy Health Care, Inc.
"I am a solo internist practicing in Maryland and my office started using IMS in November, 2007. After initial investment of time and energy, my office has started to enjoy the fruits of our work. IMS has provided the structure and organization needed for efficient practice of internal medicine. It has streamlined my office operation from reception, to visit notes, to billing and collection. The charts are better organized and access to test reports is immediate. It has clearly reduced the labor needed for filing (the equivalent of a part-time position in my office). It gives me peace of mind knowing that I have completed most of my tasks at the end of each day. My patients seem more satisfied with the timely communication of test results and prompt refilling of their medications using the system. In addition we are provided with wonderful technical support for the installation and maintenance of the system in my office.IMS has enabled me to improve the delivery of care and to run my office better."
Dr. Harry Li
"My bad-debt write-offs have been reduced over 90%. Pre-IMS, we had an average of $80,000 per month outstanding in charges waiting for referral. Since implementation of IMS we now regularly maintain no more than $400 per month. The Authorization tracking screen helps us in timely follow-up with the insurance companies. The billing module is great, in a way we now know what ensures timely payments. The aging reports help our billers set priority of follow-ups, making sure we work in the right areas."
Julie Ziehm, Billing Manager